Why asking questions is important.
Remember your teacher always telling you “there are no stupid questions.” Well, that’s true in the countertop and tile business as well! To some, what Coastal Countertops & Tile does on a daily basis may seem like being the only one speaking English in a group of Chinese businessmen. What is foreign to you is actually our stomping grounds.
So, don’t be afraid to ask us questions! If you’re not sure what the differences are between granite, quartz, marble, or even a quartzite then let us know. We’re here to answer those questions and help educate you.
If you are not asking the questions, we may assume that you already know the answers and an important concern of yours may not be discussed. During our free consultations, we try to cover as much grounds as possible, but some things may be overlooked if we get the feeling you understand what we’re talking about.
We’re not here to trick anyone.
At Coastal Countertops & Tile, we pride ourselves on the fact that we are an open and honest business. There’s no blowing smoke in our showroom. We will not tell our customers what we think they want to hear just to make a sale or make it seem like we know everything. It’s important to us to have integrity and a relationship with each client that walks through the door. You can feel comfortable when you work with any one of us while making a large decision for your home and for your wallet.
If we don’t know, we’ll find out.
During your consultation or if we are at your home taking measurements for you, we’re open to any and all questions you may have. Although we like to believe we’re experts, sometimes a question can stump us. The good thing about that? Now we’ve got a chance to learn! We will contact our co-workers, suppliers or even our installers to figure out the answer to your question.
Ready to meet with us?
Are you thinking about starting a remodel of your kitchen countertops, updating your bathroom vanities or maybe you’ve got a fireplace surround you want to dress up? Contact Coastal Countertops & Tile of Morehead City today to schedule your FREE consultation or measurement! We’re here to help and ready to answer your questions.